Sirius XM Radio Inc. Director, User Experience & Design - Connected Vehicle Services in Irving, Texas

Requisition ID


Job Title

Director, User Experience & Design - Connected Vehicle Services





Type of Position


Job Description

Location: Irving, TX

Position Type: Regular -- Full-Time

Position Summary:

As Director, User Experience and Design, you and your team will build delightful, polished products that excite users both in and out of their vehicles. Your work will involve designing interfaces that solve complex interactions with elegance and simplicity. You have a strong interest in technology and know how to work alongside engineers and product managers. You can tell compelling stories about users and products to support your work. Please send URLs for an online portfolio in addition to resume and cover letter. Submissions without a portfolio will not be considered.

Designers at SiriusXM take projects from napkin sketches through prototype to final visual specifications. We believe in generalists that have a hand in each stage of product design. You will work closely with product managers, engineers, and the rest of the team to create amazing experiences for our customers.

Duties and Responsibilities:

  • Guide the design of compelling, usable and delightful user interactions for a variety of connected vehicle services and products that include in vehicle, web, mobile app and agent experiences.

  • Take ownership of one or more parts of the product user experience, designing the interactions and interfaces all dimensions of interaction design, incorporating content, graphics, time, sound, form factor and desired user action into final recommended design solutions.

  • Create and present the visualization of innovative product concepts by building high-level interaction prototypes.

  • Create documentation (including design rules, flows and animations) that enables software developers to build software that fosters a delightful user experience.

  • Develop and rapidly iterate on designs that will satisfy the technical and emotional needs of user personas as they interact with products.

  • Collaborate with and develop mutual respect and trust with design, product management, content strategy, engineering, marketing and external clients.

  • Collaborate effectively with an agile, multi-disciplinary team to evaluate the feasibility of proposed designs and champion great UX in the face of technical constraints.

  • Direct user experience research and usability studies.

  • Direct and manage regular design reviews and other team-wide design efforts.

  • Communicate results and illustrate suggestions in compelling and creative ways.

  • Effectively manage and assigns priorities and workloads to staff.

  • Introduces, develop and ensures best design practices and processes are in place.

  • Liaises with clients and is able to deliver inspiring, persuasive presentations.

  • Other duties as assigned

Supervisory Responsibilities:

  • Develop, motivate and manage and effective team of internal and external UX and visual designers to meet business needs.

Minimum Qualifications:

  • BA or BS in a design-related field (i.e.: Human-Computer Interaction, interaction industrial or graphic design) or cognitive psychology or equivalent relevant experience; Master's preferred

  • Minimum 10 years of experience in usability and/or a design related field

Requirements and General Skills:

  • Experience turning complex problems into simple and engaging customer experiences for the web, iPad, iPhone, and Android

  • Expertise in developing information architecture, interaction models, customer flows, schematics, visual design and prototypes for products and services

  • Capable of communicating interactions rapidly at varying levels of resolution

  • Comfortable with an iterative design process that includes accepting and managing feedback and constructive criticism

  • Experience conducting customer research--ranging from insight protocols to usability tests

  • Background developing interaction prototypes

  • Proven track record of designing and shipping successful software design experiences

  • Experience designing across multiple device types and contexts (desktop, mobile, etc.)

  • Excellent communication, presentation, and interpersonal skills and ability to effectively defend design decisions

  • Excellent collaboration skills

  • Experience managing and building UX teams

  • Strong visual design skills, including motion design

  • Sound design ability and experience

  • Ability to travel domestically and internationally. Travel required 20-40% of work time

  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast paced environment

  • Must have legal right to work in the U.S.

Technical Skills:

  • Extensive experience with design tools such as Adobe Creative Suite, Keynote, and Fireworks as they relate to documenting IA, interactions flows and high-fidelity screen level design

  • Detailed experience with rapid prototyping software

  • Knowledge of MS-Office Suite (Word, Excel, PowerPoint, Visio, Project)

  • Experience with Agile and Waterfall software development practices (from a Marketing and requirements perspective)

  • Experience using automated requirements tracking tools and bug tracking tools a plus

Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Company EEO Statement

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.