Sirius XM Radio Inc. Senior Systems Engineer in Irving, Texas

Requisition ID

18-1081

Job Title

Senior Systems Engineer

Location

Texas

Schedule

Full-time

Type of Position

Regular

Job Description

Location: Irving, TX

Position Summary:

The individual is responsible for administering, maintaining and supporting applications deployed across the SiriusXM CV infrastructure. The individual also provides solutions through the use of new software design, improving and re-architecting existing applications. The individual also works as part of a team to manage the configuration, deployment, and testing of various applications for all environments.

Duties and Responsibilities:

  • Evaluate, develop, design, customize, install, configure, implement, support and maintain key system software components for Tibco EMS, EMS appliance, Business Works (BW 5 & 6), Tibco Administrator, Hawk and Business Events environments.

  • Perform application maintenance, to include debugging, installing new application releases, patching, creating and installing local routines.

  • Develop, document and maintain procedures for administering, maintaining, and supporting applications.

  • Perform capacity planning and resource management for Web servers and Java application servers.

  • Implement procedures to ensure data integrity, configuration control, and systems reliability and availability. Design and support problem reporting, tracking, and analysis as requested.

  • Identify, conceptualize, write, document, and implement UNIX shell, Perl, Windows Scripting, and additional programs necessary to monitor and administer the production application environment.

  • Troubleshoot, resolve and provide root cause analysis for technical issues.

  • Monitor and maintain elements of software security.

  • Administer, maintain, and support deployed applications.

  • Implement and maintain system capacity and monitoring reports.

  • Prepare activity and progress reports regarding the management of applications.

  • Define and implement system integrity policies and procedures.

  • Exhibit excellent interdepartmental and intradepartmental communication skills while managing all operations shift duties and procedures.

  • Use end to end methodologies when managing systems and applications.

  • Assist in determining root cause for service outages from an application perspective.

  • Identifies problems and recommends solutions, performs triage in a team environment.

  • Perform all other duties and projects assigned

Supervisory Responsibilities:

  • None.

Minimum Qualifications:

  • Bachelor's degree in engineering, computer science, or information systems or equivalent, relevant experience.

  • 5+ years of experience installing, configuring, monitoring, and maintaining middleware technology in an IT Ops/Application Support function.

Requirements and General Skills:

  • Advanced knowledge and application of patch and upgrade procedures for system software.

  • Ability to function smoothly and efficiently in a team environment.

  • Utilizes sound decision making skills and communicates well with other team members and business users.

  • Performance will be measured by his/her ability to deliver quality work on time.

  • Works independently as part of a team, including cross functional teams.

  • Interact with IT at all levels.

  • Excellent verbal and written communication skills.

  • Ability to interface with a multitude of diverse personalities in a professional and consistent manner.

  • Must have legal right to work in the U.S.

Technical Skills:

  • 5 years of experience designing, implementing and supporting Tibco Business Works, Tibco EMS and Business Events environments.

  • Knowledge and experience (2-4 years) with AWS cloud platform, services, security, functions and processes.

  • Knowledge and experience (2-4 years) with JMS, SQS and ActiveMQ implementations with Amazon MQ brokers.

  • Knowledge and experience (3-5 years) with Linux shell scripting and Python.

  • Knowledge and experience (2-4 years) with JMS, SQS and ActiveMQ messaging queue setup, configuration and performance monitoring.

  • Knowledge and experience (2-4 years) with Systems and Application monitoring systems such as ZaaS / Zenoss, Tibco Hawk and AppDynamics.

  • Knowledge and experience (2-4 years) with JBoss (EAP 6) and Terracotta / ehcache.

  • Knowledge and experience (5 years) with administering and troubleshooting Java (J2EE) API's, multi-tiered applications and complex workflows.

  • Experience designing and managing Tibco Active Matrix System Baseline.

  • Demonstrated experience with software build and deployment practices in a Tibco Business Event / Business Works environment.

  • Working knowledge of Tibco Business Events, Tibco Managed File Transfer (MFT).

  • Demonstrated experience configuring and supporting Tibco Hawk, RVD and Rendezvous.

  • 5 years direct Application Administration experience in a 24x7 services provider environment.

  • Knowledge and experience (5 years) with LINUX (preferably RHEL/CentOS) in a virtualized environment is required.

  • Knowledge and experience (3-5 years) with security concepts, firewalls, certificate management and OpenSSL is required.

  • Knowledge and experience (5 years) with Java Web Services, SoapUI, XML is required.

  • Knowledge and experience implementing, monitoring, and/or integration with a NMS.

  • Proficiency with stored procedures, performance profiling and tuning for application and database platforms.

  • Knowledge and experience with networking concepts is required.

  • Proficiency in managing systems within multiple sites including fail-over redundancy.

  • Proficiency in documenting complex architectures and workflows for a wide technical audience using a mix of internal publishing tools (KB), MS Visio and MS Excel is required.

  • Knowledge and experience of RDBM Systems; Oracle, DB2, MySQL, and Sybase a plus.

  • Understanding of ITIL Service Management standards, tools, and processes in a service support/delivery model (ITIL foundations certification a plus).

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Company EEO Statement

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.