Sirius XM Radio Inc. Associate Manager, Marketing in New York, New York
Associate Manager, Marketing
Type of Position
Location: New York, NY
Supports all areas of CRM in the development and execution of targeted marketing strategies to improve retention, increase revenue, minimize costs and maintain a quality customer experience.
Duties and Responsibilities:
Develops and implements communications across all channels (email, DM, OTM, OVM, digital) based on CRM strategies.
Works closely with marketing ops, customer care, email, OTM, OVM and mail vendors to implement campaigns accurately and effectively.
Works closely with creative to develop materials and ensures that creative execution is consistent with strategy.
Reviews all materials, ensuring accuracy and completeness.
Ensures accurate and effective implementation of all strategies and policies by working closely with multiple resources including marketing ops, customer care, and outside vendors. Must be able to establish productive relationships across the organization.
Reviews and audits existing campaigns and marketing materials; tests emails, reviews scripts, monitors to calls.
Compiles results from marketing programs to help identify trends.
Tracks, monitors and analyzes results of all marketing efforts and tests.
Supports team with ad hoc projects.
Serves as point person for all invoices and promotional expenses for team.
Bachelor's degree in a related area or equivalent, relevant experience.
2-3 years of marketing related experience.
Requirements and General Skills:
Strong direct marketing, analytical and operational skills.
Strong orientation to detail.
Excellent time management and project management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Excellent verbal and written communication skills; must be able to communicate clearly and credibly to colleagues across the organization and to senior management.
Fast learner, self-motivated and resourceful.
Both a proactive team player and independent worker.
Flexible and maintains positive attitude when under pressure and deadlines.
Knowledge/interest in pop culture and mainstream entertainment a plus.
Must have legal right to work in the U.S.
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint).
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
Company EEO Statement
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.