Sirius XM Radio Inc. Director, Audience Engagement in New York, New York
Director, Audience Engagement
Type of Position
Location: New York, NY
SiriusXM is seeking a strategic leader with significant experience promoting brands through social media to develop an overall social content approach, collaborate with programming and marketing teams on social initiatives, and manage a team of social media producers. The Director, Audience Engagement will report to the Senior Director, Digital Content & Audience. This individual must have a proven track record of growing audiences and engagement, and leading a social media team focused on creating compelling content and delivering on target KPIs.
Duties and Responsibilities:
Evaluate the success of SiriusXM's social media footprint by measuring the effectiveness of the audience engagement team's efforts across 100+ accounts on multiple social networks.
Develop meaningful presences for SiriusXM across existing and emerging social platforms, from main brand accounts to the channel and show level.
Set and meet the department's key KPIs, including driving SiriusXM app installs and SiriusXM streaming consumption, and hitting engagement targets on various platforms.
Work closely with teams across the organization, including programming, content marketing, and public relations, to ensure consistency, cohesive strategy, and best-in-class social and multimedia content.
Collaborate with programming partners and talent to create social content and to connect their audiences with the SiriusXM brand and content.
Develop and execute organic social marketing strategies for key SiriusXM properties and priority events and launches.
Oversee and ensure appropriate and economical use of social media budget.
Work closely with the analytics team to interpret and analyze all available data to make strategic and tactical recommendations.
Recruit and retain high-quality team members as required.
Provide industry insights, including trends in social content and changes/priorities at the social networks themselves.
Forge deeper partnerships with established and emerging social platforms.
Perform other duties as assigned.
- Oversee team currently comprised of 4 staff members responsible for social media, video, and multimedia.
Bachelor's degree or equivalent, relevant experience.
Minimum of 8+ years of relevant social content creation and/or marketing experience.
3+ years of experience effectively leading and influencing people or major projects.
Requirements and General Skills:
Strong understanding of the social media and multimedia landscape, including latest techniques for growing audience and engagement, specifically around the cost-effective creation and distribution of social video.
Experience and relationships with social networks and agencies, including Facebook, Twitter, Instagram, YouTube, and Snapchat.
Strong relationship-building, interpersonal and communication skills both internal to the organization and with external partners.
Strong analytical skills to carry out a metrics-driven approach to content creation.
Ability to respond and adapt to internal priorities effectively.
Substantial content experience, especially with bridging gap for traditional content providers to social and digital space.
Innovative thinking with passion for staying on top of evolving trends and technologies, and advocating for their short- or long-term relevance to the business.
Proven track record of implementing operational excellence (process efficiencies, effective goal-setting and follow-up).
Demonstrated experience working cross-functionally, successfully influencing others and implementing new strategies and tactics (experience working with content, digital, and/or marketing a plus).
Strong and demonstrated critical thinking skills.
Experience managing external vendors/partners (email, content providers, etc.).
Excellent written and verbal communication skills.
Strong analytical and problem solving skills
High attention to detail and strong organization skills.
Must have legal right to work in the U.S.
Experience with MS Excel and MS PowerPoint.
Advanced knowledge of social media software; survey/statistical analysis software preferred.
Experience with video production.
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
Company EEO Statement
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.